Shea Life
Privacy Statement
(United Kingdom)
Last Updated October 2010

Shea Life Commitment to Privacy

we respect your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy statement explains our policy regarding the collection, use, disclosure and protection of personal information. The terms of this privacy statement apply to information collected from you, unless different terms are specified as part of a special offer, or in another form or contract we provide you and you consent to those terms by participating in the special offer or the program, or otherwise. The links below provide detailed information about our privacy practices:

What is Personal Information?

Personal information is information that identifies an individual or is directly associated with a specific person or entity such as a customer's name, address, telephone number, e-mail address, debit card number, or information about activities which can be directly linked to that person, such as his or her purchases. Personal information also includes information such as your medical history. As a convenience to our members, we allow the primary cardholder to add his/her spouse or others to membership. In all circumstances, other than your choice to opt-out (see Choice below), reference in this policy statement to "you" or "your" also includes your spouse and the others added-on to your membership by you. Reference in this statement to "information you provide" includes information provided by you, your spouse or others added on.

Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase may be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services to customer desires.

Protection of Personal Information

we have put into place security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. Personal information we collect is stored electronically. We use technical, contractual, administrative and physical measures in an effort to protect against unauthorised access.

D. Sharing of Personal Information

We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below:

Order Fulfillment

We may provide to a third party certain information that is necessary to fulfill an order you have placed with us. For example, if you pay by a debit card, your card number and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services). However, we give vendors, suppliers, and others involved in the commerce distribution chain only the information needed to provide you the products or services you order, such as shipping and/or billing address, e-mail address, telephone number and product orders.

Other Disclosures

In addition, we may disclose personal information in the good faith belief that we are lawfully authorised to do so, or that doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of Shea Life, our customers, our employees or the public. Information about our customers, including personal information, may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition

Changes to this Statement
 

We reserve the right to change this privacy statement at any time, but will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how information you provide will be used. If there is ever a material change to how we use information you provide and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.

Questions or Concerns

If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can do the following:

• Call our Help Line representatives at 0845 2238823
• E-mail us at  Info@sheabutter.co.uk
• Write us at: Shea Life, 111 Hopton Road, London, SW16 2EL

Choice

We give you the opportunity to opt-out of receiving certain information or to request that certain information not be shared with third parties by giving you numerous methods to inform us of your decision.

If you do not want to receive Promotional Information (see Use of Personal Information by Shea Life) you can call our Help Line representatives at 0845 2238823; (b e-mail us at info@sheabutter.co.uk  Shea Life UK Ltd., 111 Hopton Road, London, SW16 2EL

 

Privacy Statement
® Shea Life UK Ltd, 111 Hopton Road, London, SW16 2EL